Author: paf1167

Services

Welcome to PAF’s Case Management Program!

In this brief video we will share important details about PAF case management services including who we help, what we do, a few things PAF can’t do, and how we can serve you best! The goal of our case management support is to reduce the practical and financial burden for patients so they can focus on getting better.

At Patient Advocate Foundation, we know that living with Hepatitis C can be overwhelming. It can complicate daily life and cause extreme stress for patients and families. Challenges like these can distract from what’s most important– treatment and recovery.

We can help patients with:

Access to care

  • Getting prescribed medical treatment and services
  • Understanding what your health insurance covers and your options if you don’t have insurance

Paying for treatment

  • Getting approvals and payments from health insurance
  • Appealing insurance denials
  • Applying to insurance programs, like Medicaid, Medicare, and the Health Insurance Marketplace
  • Applying to programs that help pay for co-pays and insurance premiums
  • Applying for free or low-cost healthcare and medicine programs
  • Getting discounts or setting up payment plans

Paying for living expenses

  • Applying for programs that can help pay for things like food, rent, utilities, and transportation
  • Applying for Social Security Disability Insurance (SSDI)

Employment

  • Helping you use your employee benefits, like health insurance and sick leave
  • Understanding laws like the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA)
  • Applying for disability insurance to help with income if you can’t work; and helping you challenge disability denials, if needed

You can reach the Hepatitis C CareLine team by calling 800-532-5274, option 2.

Contact

The Patient Advocate Foundation’s Hepatitis C CareLine provides navigational assistance with financial and practical challenges that impact your ability to access healthcare. Whether you need help to understand coverage options, find resources for financial aid, resolve issues with your insurance company, or apply/appeal for disability, we are here to support you.

Are You Eligible?

To receive our Case Management services, a patient must:

  • Have a confirmed diagnosis of Hepatitis C. Or the patient must be getting testing for the condition.
  • Be in active treatment for the health condition or starting treatment in the next 60 days. Or the patient must have finished treatment in the last 6 months.
  • Be a U.S. citizen or a permanent resident of the United States.
  • Be getting treatment in the United State or a U.S. territory.
  • Have a support need around financial assistance, health or disability insurance navigation, workplace benefits and entitlements, or access to care. Click here for a full list of services.

If all of these are true for you, for a family member or for your patients and you’d like our help, connect now with a PAF Case Manager.

Connect with a Case Manager!

We need some quick details about you so we can match you with the right Case Manager. To get started, you can:

  • Fill out this online form
  • Or call us at 800-532-5274, option 2

We’re here for you:
Monday to Friday
8:30 AM to 5:00 PM Eastern Time

We’re closed for major holidays.